How to find us

Please contact us

Team Seis Online Shop

Energetik-Praxis Thomas Seis

Burgstockstrasse 6

CH-9050 Appenzell

Phone: +41 - 77 - 9640334 (No technical & contractual support)

Monday - Friday: 09:00 - 12:00 Uhr & 13:00 - 17:30 Uhr

Commercial Hotline

Do you have any questions about our offer or our invoice? Our employees will be happy to assist you with words and deeds.

Phone: +41 - 77 - 9640334 (No technical support)

Monday - Friday: 10:00 – 12:00 Uhr & 14:00 – 17:00 Uhr

Technical Helpdesk

You are already a Team Seis customer and have a technical question/ a technical problem with your product? In warranty cases, our experts are there for you as follows:

Phone: +41 - 77 - 9640334 (Only warranty cases!).

Monday - Friday: 08:30 – 12:30 Uhr & 13:30 – 18:00 Uhr

For all other technical assistance, please buy a corresponding hour package in our shop, we will then arrange an appointment with you for a corresponding session.

Remote Support

To enable Team Seis support staff to access your computer, please download the software below onto your computer and tell our support staff the ID displayed and the one-time password.


This is how the connection is made:

Click on the download button above (for Windows) and download the program. Confirm the security message when executing the.exe file with "Yes".

Tell our support staff the ID and password displayed to you.

The connection will be established and we will try to solve the problem / question with you.

Terminate the connection:

Close the remote support window by clicking on the "X" in the upper right corner and make sure that the program no longer appears in the task bar at the bottom left of the clock.

You can then delete the support program or keep it for possible future use. However, our support will not have access to your computer until you give us your ID and password again.

Your request

(For technical questions or questions about our offer or invoices, please contact our support.)

According to Austrian law, we do not provide medical advice or other recommendations which can be regarded as medical/therapeutic.

The legal responsibility for the correct use of the systems/software and/or information obtained here or in personal training courses and in webinars or by written and/or audio-visual means lies solely with the reader and/or user.

We hereby inform interested parties that the NLS/ LRIS systems/ software in detail and the bioresonance method in its entirety and its effects as well as psychosomatic energetics have not yet been scientifically proven and are therefore neither recognized by orthodox medicine nor insurance companies. This energetic working method is no substitute for medical diagnosis and therapy.

However, the costs for this are now being covered by various private health and supplementary health insurances. Please ask your insurer about this.

The information contained on this website is not intended as medical advice. Product claims have not been evaluated by the U.S. Food and Drug Administration and other government agencies worldwide.

The information contained on this website should not be interpreted as medical advice, as a substitute for medical advice or as a treatment/ cure for illness or health conditions.

The information/device/software available on this website is provided for educational, experimental and research purposes only. The use or experimentation with the information/devices/software offered is at the user's own risk.

Information contained on this site should not be construed as medical advice, as a substitute for medical counselling, or as a treatment/cure for any disease or health condition. The information/devices/software available from this website are provided for educational, experimental, investigational, and research purposes only. The information/devices/software, along with any effects expressed or implied, have not been evaluated by the Unites States FDA or any other governmental agency. Use of, or experimentation with any information/devices/software offered, is done at the user’s own risk.