General Terms and Conditions (AGB)
AGB of the company
Team Seis Online Shop
Team Seis Online Shop maintains all business relations with customers on a sincere, honest and benevolent basis. In this respect, the provisions described in the BGB for merchants are sufficient.
Quotations are tailored and prepared by mutual agreement after prior consultation with the customer. The offers are valid for 4 weeks.
3. prices and payment
All prices are gross prices in EURO. Purchase price includes shipping / VAT within the EU. Purchase price includes shipping, excludes customs / taxes outside the EU.
Our customers pay the goods after invoicing in advance via PayPal to the account of Team Seis Online Shop. Individual arrangements are possible; in the case of leasing/financing other conditions apply, which are determined in advance.
The online initial instruction is included in the price. Further instructions on the operation of the equipment in Germany and abroad, hotel and travel expenses as well as training and seminars are not included in the price of the goods and are shown separately. The training and education program including the conditions are listed separately and will be communicated to the customer.
Presentations from Team Seis systems on site or at the customer's practice are charged at a flat rate of at least 250 euros within a radius of 250 km. Within a radius of 250 km to 400 km costs of 400 euros arise. Outside a radius of 400 km there are costs of 650 Euro. When a system is purchased, the costs of the lump sum will again be reimbursed at 2/3.
In some cases other conditions apply abroad, which are agreed individually.
The delivery time from the Chinese manufacturer to us (incl. customs clearance) usually takes approx. 10 days from order (we order immediately after receipt of your payment), after that the goods will be sent directly to you through Hermes dispatch.
Since we import and export at home and abroad, all delivery dates are to be understood as the dates currently made to the best of our knowledge and belief. The delivery date will be discussed and fixed in advance.
For deliveries to countries outside the EC, we commit ourselves to provide the export documents and the customs accompanying document, which are necessary for the export from Germany.
The customer undertakes to take over the import documents and the import into the respective country (outside the EC) to which the device is to be imported, as well as the costs incurred there.
5. warranty and right of return
With proper use, the statutory warranty customary in the trade applies.
Since the systems, software and scripts are manufactured on the basis of the specific order of the customer, a return of the goods is generally excluded.
6. retention of title
You will receive the goods after you have paid. Then it's yours.
We do not pass on any of your data. If you would like us to recommend you as a doctor/therapist, we will be happy to do so. Please contact us before copying or passing on our documents, materials or concepts. All documents are the property of Team Seis Online Shop and therefore require written permission to be used in whole or in part.
8. place of performance, place of jurisdiction, applicable law
We discuss and clarify all questions directly and amicably with our customers.
If you are not interested, we will name the place of performance and jurisdiction for all obligations arising from the contractual relationship with all customers as the location of the headquarters of Team Seis Online Shop.
The business relations between Team Seis Online Shop and all customers shall be governed exclusively by the law of the Republic of Austria.
9. final provisions
If we discuss separate additional agreements with our customers, we will comply with them. We are also happy to record these in writing and have them signed by both sides.
Last update: 07/2018